'Book My Hotel.co.uk' is a trading name of Avanti Travel Ltd

Your Contract

Avanti Travel Ltd. acts as a booking agent for the hotel(s) it books on your behalf. When you make a booking, you are entering into a contract with the hotel via Avanti Travel Ltd, not with Avanti Travel Ltd itself. As an agent we accept no responsibility for the acts or omissions of the hotel or for the services provided by the hotel. The hotel's terms & conditions will apply to your booking and we advise you to read these carefully as they do contain important information about your booking. Please ask us for copies of these if you do not have them.

Financial Protection

We take protection of your monies very seriously. For this reason we provide protection against our insolvency and that of our supplier/s through a comprehensive Financial Failure insurance as dictated by the Package Travel Directives 2015

This insurance has been arranged with Affirma a trading brand of MGA Cover Services Limited (registered address Farren House The Street, Farren Court Cowfold West Sussex RH 13 8BP, company registration: 08444204 authorized and regulated by the Financial Conduct Authority registration number 678541) under a binding authority with the insurer CBL Insurance Europe Limited (registered address 2nd Floor 13-17 Dawson Street Dublin 2 Ireland, who are authorized and regulated by the Financial Conduct Authority registration number 203120).

Use of the website

This Web site is offered to you, the customer, by Avanti Travel Ltd, conditioned on your acceptance without modification of the terms, conditions and notices contained herein. Your use of this Web site constitutes your agreement to all such terms, conditions and notices. If you do not agree with these terms and conditions then you are not authorised to use this Web site.

Acceptable Use & Ownership

All content material presented on Bookmyhotel.co.uk, is owned and is the exclusive property of Avanti Travel Ltd and/or its suppliers. Content includes text, graphic elements, images, logos, button icons, audio files, video files, HTML code, XML code and software. You are not unauthorized to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works or transfer information, software, products or services obtained from this Web site, whether for commercial or non-commercial purposes.

Liability Disclaimer

Information, software, products and services presented on Bookmyhotel.co.uk may include inaccuracies or typographical errors. Avanti Travel Ltd does not make any guarantee or representation as to the accuracy or proprietary nature of site content and disclaims liability for inaccuracies relating to the information and description of all products displayed on this website. Hotel ratings displayed on this website are unofficial and intended as a guideline only. Avanti Travel Ltd, its affiliates and suppliers do not guarantee the accuracy of the ratings. All services and products presented on Bookmyhotel.co.uk are supplied by independent contractors and are not agents or employees of Avanti Travel Ltd.

BREXIT

Due to the uncertainty of travel arrangements that fall within the scope of Brexit, you should understand your rights before booking. If you decide to cancel or amend a hotel booking for any reason then the cancelation charges shown below will come into effect. If you choose to cancel or amend a schedule flight then the carriers rules will take effect.

General

Avanti Travel Ltd and its affiliates are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage or other damages or expenses resulting therefrom. Avanti Travel Ltd and its affiliates have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control and they have no responsibility for any additional expense, omissions, delays, re-routing or acts of any government or authority. Avanti Travel Ltd makes no representations about the suitability of site content for any purpose and the inclusion or offering for sale of any products or services on this website does not constitute endorsement or recommendation. All site content, products and services are provided "as is" without warranty of any kind. Avanti Travel Ltd its affiliates and its suppliers hereby disclaim all warranties and conditions with regard to site content, products and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. You waive and covenant not to assert any claims or allegations of any nature relating to any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this web site or with the delay or inability to use this web site or for any information, software, products and services obtained through this website, whether based on contract, tort, strict liability or otherwise, even if Avanti Travel has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.

Indemnity

You agree to defend and indemnify Avanti Travel Ltd, its affiliates and/or its suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of your breach of these Web Site Terms, Conditions and Notices or the documents referenced herein, your violation of any law or the rights of a third party or your use of this Web site.

Payment

Payment in full is required at the time of booking any product from the website. There is no charge for Credit or debit cards. All card payments are processed by 'WorldPay' using secure servers to ensure your transactions are safe. Credit Card Charges are made instantly, your credit card statement will show payment taken by Avanti Rooms. If your credit card is declined we will make every effort to contact you. Finally, if you are unable to fulfil payment your booking will be cancelled. Once payment has been confirmed, you will receive confirmation of the booking along with your 'Hotel Voucher' to be presented on arrival at the hotel.

Cancellation charges

The following charges will apply should you cancel your booking 60 days+ 20% 37 - 59 days 50% 22 -36 days 70% 11 - 21 days 90% 0 - 10 days 100%

Changes to your booking

An admin charge of £35 per booking will be made to all or any changes made after confirmation

VERY IMPORTANT

Any amendments or cancellations of bookings must be done via bookmyhotel.co.uk and NOT the hotel itself. Please note all cancellations must be made online through 'manage my booking' You, the customer, acknowledge that certain authorities in some countries may impose additional taxes such as tourist tax, resort fee or luxury tax and are not included in the contracts that you may have booked with us. You are exclusively responsible for paying up for the said additional taxes/fees.

Our responsibility for your booking

Your contract is with the hotel and its terms and conditions apply. As agent, we accept no responsibility for the actual provision of the arrangements. Our responsibilities are limited to making the booking in accordance with your instructions. We accept no responsibility for any information about the arrangements that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of the commission we earn on your booking (or the appropriate proportion of this if not everyone on the booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.

Privacy Policy

The information collected from you will be used as set out in this privacy policy. This policy is being provided to enable you to make knowledgeable choices about whether to provide information to us; - We will never wilfully disclose personal information about you to any third party without first having obtained your permission unless we are instructed to do so by a legal authority. - We may disclose data to our representatives and agents to whom we have entrusted the performance of certain aspects of our service. Where we do so, we will make sure that they are subject to very strict confidentiality obligations that prevent any unauthorized disclosure or other use of the data by them. - We may use the information we collect about you to notify you from time to time about important changes or other services that may be of interest to you. We will not contact you to notify you of these changes or services if you have asked us not to, unless the service concerned impacts any service we are due to provide to you. - We also analyse the personal information that we have collected from this website in order to enable us to develop services and offerings tailored to the relevant customer base. This data allows us to create special offers that our customer base is most likely to avail themselves of:- - In some cases, segments of information known as "cookies" may be created that enable us to recognize you from your computer when you revisit Bookmyhotel.co.uk Separate "cookies" may be created which recognize your name, the date and time of your most recent visit. You may avoid the use of "cookies" by websites with which you communicate by turning off "cookies" on your computer's browser. - By using this website to send us data about yourself, you consent to the computer storage, processing and transmission of your personal data by Avanti Travel, their agents and their representatives. - If you wish so, you may enquire about, check or correct errors in the information that you have provided to us by contacting us. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access to or making corrections to your information.

Anti-Spam Policy

In the context of electronic messaging, spam refers to unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose. We have a zero-tolerance spam policy. Our messaging systems automatically scan all incoming email and other messages and filter-out messages that appear to be spam. No message filtering system is 100% accurate and from time to time legitimate messages will be filtered-out by our systems. If you believe this has happened to a message you have sent, please advise the message recipient by another means. You can reduce the risk of a message being caught by the spam filters by sending the message in plain text (i.e. no HTML), removing any attachments and ensuring that your messages are scanned for malware before dispatch. In the unlikely event that you receive any message from us or sent using our systems that may be considered to be spam, please contact us and the matter will be investigated. We may amend this anti-spam policy at any time by publishing a new version on this website. This Agreement is personal to you and you may not assign your rights or obligations to anyone. The terms and conditions contained in this Agreement may not be modified by you except in a writing duly signed by you and an authorized representative of Avanti Travel Ltd. If any provision in this Agreement is invalid or unenforceable under applicable law, the remaining provisions will continue in full force and effect. This Agreement, your rights and obligations and all actions contemplated by this agreement shall be governed by the laws of the UK.

Modification of these terms and conditions

Avanti Travel Ltd reserves the right to change the terms, conditions and notices under which this Web site is offered.

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